ISG technology’s Multisourcing (Outsourcing) Solutions provide our clients easy access to high quality, extremely productive, loyal, knowledgeable and trustworthy personnel. Multisourcing allows the customer to choose how involved they would like to be, from full Outsourcing to the creation of a dedicated EU based team that remains under the customer’s control.
Our Multisourcing Solutions are Nearshore - EU based services. Most non-customer facing services can be relocated and handled by ISG technology in our European Support Centre.
Activities and services that can be transferred to ISG technology include:
- IT Support Services – 24 x 7 Service Desk support, software development, network management, remote assistance, desk side assistance, virtualisation, server management and administration and IT support services.
- Project Support Services – maintains communication with clients, monitors hardware, logging and data entry, document preparation and AutoCAD design, generating daily, weekly and monthly reports.
By using ISG technology’s Multisourcing Solutions customers benefit from significant cost savings of up to 30 percent to 40 percent on personnel costs, improving company flexibility and management controls all whilst increasing business process speed.
ISG technology is proud to offer a variety of packages that suit your organisation’s unique requirements, but also provides a completely bespoke service. We realise that each company has different business requirements, therefore we have designed different contract options for you to choose.
Outsourcing in Bulgaria
ESC Office Tour