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SPIE UK is part of the SPIE group, the European leaders in electrical and mechanical engineering, HVAC services, energy and communication systems. The Company provides multi-technical and support services from initial mechanical and electrical design, through installation, testing, commissioning to long term maintenance and facilities management.
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Indigo Planning has clients ranging from landowners, major PLCs, house builders, local authorities and other public sector bodies, retailers, pension funds and investment banks, its 80-strong team prides itself on a creative approach to advising on - and securing - large-scale planning projects across the country. ISG technology has worked with Indigo Planning since 2004 providing a stable and resilient IT infrastructure platform to support Indigo Planning's dynamic business requirements and challenges.
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ISG technology has been a trusted IT services provider of PRS for Music for over a decade. As part of continuous improvement, PRS for Music transferred their service desk, deskside support and server administration roles to be outsourced in ISG technology’s European Support Centre in Sofia. The ISG technology team provides reliable 24x7x365 technical support.
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Compufix Computer Services (CCS) required an outsourced Help Desk service to provide 24x7x365 support to 1,500 pubs across the UK. ISG technology’s Outsourcing Solutions provided by the European Support Centre proved to be an effective solution for CCS. Within one month ISG technology provided recruitment, preparing the premises, procuring all equipment, applications, interfaces, communications and training of the team.
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Automotive Distributors Ltd (ADL) chose ISG technology to provide Cat5e cables, voice, fibre backbone and WiFi to ADL’s warehouses. The project was carried out during usual working hours, requiring additional co-ordination around ADL’s staff and daily operations to avoid impeding on ADL’s workflow. The biggest challenge of the project was the provision of a wireless link between two of the customer’s buildings, located 300 metres apart across a main road.
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Our Customer is a leading global IT and Telecommunications Company that supports customers in nearly 200 countries across the world. The Customer required an outsourced Help Desk service that would reduce their existing costs and provide service to circa 500 customers. The Help Desk team is based in ISG technology’s European Support Centre (ESC) in Sofia, Bulgaria.
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PRS for Music ensures performers receive royalties owed. The organisation sought a technology partner with the capacity and expertise to provide a fully managed service for its vast IT infrastructure. ISG technology was first brought on board in 2000 and has achieved 99.9 per cent network availability ever since. On the back of ISG technology's track record PRS for Music has recently signed a three-year extension to retain infrastructure, Help Desk and Deskside support, server and storage, networking and break-fix services.
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Kuala Lumpur's Petronas Towers stand 88 storeys and 450 metres high. ISG technology was awarded this highly prestigious project, after being selected for our extensive experience of intelligent buildings and network infrastructure design and installation. Today the Petronas Towers remains one of our proudest achievements and is a remarkable physical example of the size and complexity of projects well within our expertise.
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A leading worldwide pharmaceutical company chose ISG technology to handle the UK implementation and transition of a new data and call management system. The successful project provided the Company with an extensive amount of savings and an advanced technology system.